Frequently Asked Questions


Postage & Packaging is FREE on all UK orders. Shipping to the USA is £11 for Signed & Tracked.

My processing time is currently 1-2 weeks, however this is usually much quicker. This is due to all items being completely handmade. If you need your order for a certain date, then please contact me and I will be happy to discuss!

All orders are sent by Royal Mail 2nd Class, who state UK orders take 2-3 working days. International orders may take up to 2 weeks to arrive from the time of dispatch.

Yes! I now ship worldwide. Shipping to UK is FREE with Royal Mail 2nd Class, and to the rest of the world is £11 signed & tracked. If you have any questions about shipping or postage, please email me.

If you need your hoop for a certain date, please let me know before ordering, by messaging me. I will endeavour to create and ship your hoop to arrive when you need it. Please be aware that usual turn around time is 2 weeks, however pop me a message and I'll see what I can do for you.

All of my hoops come gift wrapped for FREE as standard - so that they are ready to be either sent straight to the recipient, or for you to gift to them. You can also choose an option at checkout to leave a personalised gift message, which I will write on my Special Cards and pop in your order

Yes! Add your items to the cart, and on the cart page you will see a text box with a Gift Message option. Please input your message here. Your message will be neatly handwritten on a branded postcard, which will be included the package along with the hoop. I can also send your hoop straight to the recipient - please just input their address as the 'Shipping Address' when checking out. 

Please message me first so that we can talk through your idea, by contacting me through the contact form here, or message me on Instagram. You can then go ahead and purchase the hoop here, inputting your requirements in the 'Personalisation' box.

All of my embroidery hoops are FSC certified, meaning that they are made with materials from well-managed forests and/or recycled sources.

Stitch Ambition are members of Ecologi, planting trees and funding climate projects monthly to help look after our planet. View our Ecologi profile here.

Physical orders are packed in 100% recyclable boxes and can be placed in your home recycling. Hoops are also packed in 100% cotton branded bags, meaning they are compostable. It has a life span of up to 12 years

The tissue paper used to package your hoops is vegan, eco friendly and recyclable.

The embroidery thread that I use is 100% cotton, and the dyes used in these threads are Oeko-Tex® certified, an internationally recognized textile standard ensuring that they are environment–friendly.

Read more about sustainability here.